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Director of Client Services

Type of role:
Director of Client Services
Placement type:
Full-time (W-2)
Hours per week:
Length of role:
Tech needs:
Alignment with Prowess mission:
More about the company:
Marketing company out of Austin, TX--work for clients consists of brand strategy, marketing services, and market research.
Overview Leading a team of account managers and project managers, the Director of Client Services will grow the business through a commitment to engage strategically with clients and projects, identify and mitigate potential bottlenecks and escalations, and build and maintain love-love relationships with clients to create Irrational Loyalty. Long-term, this role will evolve to include taking on account managers and project managers as direct reports. Requirements • Bachelor’s degree in a marketing-related field • 1-3 years’ experience in the role of an account executive, senior account executive, or client relationship manager in a marketing agency environment • Advanced customer service and interpersonal skills • Strong, proactive problem-solving and conflict resolution skills • Effective written and oral communication skills with the ability to think on one’s feet • Strong knowledge of the industry with ongoing awareness of current trends, opportunities, and threats • Proactive, reliable, and able to think and work independently and as part of a team to accomplish objectives • Ability to think strategically and understand the “big picture” for clients and projects
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Prowess Project is an integrated platform that helps (mostly) women go from "home to hired".  As an employee, we know you bring more to the table than what's listed on your resume, so we do things differently. We bubble up your professional, interpersonal, and transferable skills and highlight to employers how these fit in the roles that they are trying to fill.  We also know your time is valuable, so we only send job alerts if you're a top 5 fit for the role and team. By applying for this role, you'll be joining the Prowess Project talent pool where you'll have access to hundreds of family-friendly open jobs. Good luck on the job search, and remember, we're here to help!
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